Ben’s Tech Blog

In short, the JRE doesn’t like the http:// prefix. When entering URLs into the IE proxy bypass list for sites that use the JRE you should enter them without the prefix.

We’re currently deploying Telephony @ Work’s Call Center Anywhere (CCA) at the company that I work for. The CCA client is web based and uses Sun’s JRE version 5. Due to the amount of traffic between the client and the web server I wanted to make sure that we set the client machines to bypass the proxy for the CCA web server.

This seemed pretty straight forward, I added the CCA webserver URL to Internet Explorer’s (IE) bypass proxy list in the format http://ccasername.domain.com. I used a test account that didn’t have proxy access so that I could confirm that it was bypassing the proxy. IE would allow me to access the CCA login page, but when logging in I was prompted to provide credentials for the proxy server. From looking at the prompts, I could tell that it was the JRE that was prompting for the credentials. I checked the proxy settings in the Java control panel applet and confirmed that it was set to use the browser settings. As a test I manually set the proxy with http://ccaservername.domain.com in the bypass list in the JRE control panel applet with no success.

After a bit of head stratching I tried entering the proxy in the format ccaservername.domain.com (without the http:// prefix). I tried the connection again and it worked just fine.