Ben’s Tech Blog

In short, the JRE doesn’t like the http:// prefix. When entering URLs into the IE proxy bypass list for sites that use the JRE you should enter them without the prefix.

We’re currently deploying Telephony @ Work’s Call Center Anywhere (CCA) at the company that I work for. The CCA client is web based and uses Sun’s JRE version 5. Due to the amount of traffic between the client and the web server I wanted to make sure that we set the client machines to bypass the proxy for the CCA web server.

This seemed pretty straight forward, I added the CCA webserver URL to Internet Explorer’s (IE) bypass proxy list in the format http://ccasername.domain.com. I used a test account that didn’t have proxy access so that I could confirm that it was bypassing the proxy. IE would allow me to access the CCA login page, but when logging in I was prompted to provide credentials for the proxy server. From looking at the prompts, I could tell that it was the JRE that was prompting for the credentials. I checked the proxy settings in the Java control panel applet and confirmed that it was set to use the browser settings. As a test I manually set the proxy with http://ccaservername.domain.com in the bypass list in the JRE control panel applet with no success.

After a bit of head stratching I tried entering the proxy in the format ccaservername.domain.com (without the http:// prefix). I tried the connection again and it worked just fine.

I set up a new desktop for myself at work recently with Windows XP and Office 2003. I hadn’t installed SP2 for XP on my previous machine as I hadn’t fully tested it yet in our corporate environment. This time round I decided to bite the bullet and install SP2 as a colleague of mine had installed it on his machine and hadn’t had any problems.

After I had been using my PC for a few weeks I noticed that there was a delay receiving new messages in Outlook. If I opened another message I would quite often receive a few messages at the same time. It would also take up to 60 seconds for messages to be visible in by Outlook inbox if I wasn’t actively using Outlook. I wasn’t using cached mode and was therefore a little baffled as to why there was a delay.

After a bit of searching a came across an explanation. Exchange sends a UDP packet to the Outlook client when a new message is delivered to the mailbox. When the Windows firewall is enabled the UDP packet gets blocked and therefore Outlook has no way of knowing that there is a new message. When this happens Outlook reverts to polling the Exchange server every 60 seconds.

To allow the packets to reach Outlook you can create an exception for outlook.exe in the Windows firewall. Another method is to create an exception for the UDP port. The UDP port that Exchange uses to send the notification is dynamic; it is issued by the Outlook client when outlook opens. There is however a registry key that can be set for Outlook 2003 so that it uses the same port each time.

I read a few articles and discussions about this issue. The following link contains allot of relevant information with links to the Microsoft articles that describe which registry keys to modify to set a static UDP port for the notifications.

http://listserv.vt.edu/cgi-bin/wa?A2=ind0408&L=techsupport&T=0&F=&S=&P=21999

I read the Microsoft Defense In-Depth Guide last week. There’s nothing earth shattering in it but it’s an interesting read and is aimed at a fairly broad audience. You can download the guide from here:

http://www.microsoft.com/downloads/details.aspx?FamilyId=F24A8CE3-63A4-45A1-97B6-3FEF52F63ABB&displaylang=en

I’ve been using vbscript to automate tasks and collect data from outlook. Yesterday I was using the restrict method to filter task items in a in a public folder that were created that day so that I could count the items and display it on a web page. I had a bit of trouble at first; I could use a static date value but when I was trying to use a string I was getting an error. I soon realised that I was constructing the code wrong. I thought I’d blog the code that worked as I found it difficult to find any examples online.

I’ve listed 2 examples, the first uses a static date value (note that I’m in Australia so our date settings are dd/mm/yyyy). The second uses a string.

Static value:
Set TodaysTickets = colAssignedItems.Restrict("[CreationTime] > '26/11/2005'")

String Value:
TodaysDate = DateValue(Now())
Set TodaysTickets = colAssignedItems.Restrict("[CreationTime] >'" & TodaysDate & "'")